Amidst the recent data privacy controversies surrounding some of the largest corporations, customers are rightfully taking extra steps to protect their companies’ data. We believe that your data is truly your data and you shouldn’t have to compromise when it comes to what you do with it. With this in mind, we are offering our customers the means to fulfill any reporting or visualization requirement without ever taking their data out of ServiceNow. Here are a few things that make VividCharts different when it comes to customer data:
VividCharts is built entirely on ServiceNow and is an application that you install from the ServiceNow Store. This puts the control of how, when, and where VividCharts is installed in our customers’ hands.
We don’t collect or store any customer data in a data warehouse. In fact, we don’t own a single server and don’t deal with any cloud storage providers outside of ServiceNow.
Since we are built on ServiceNow and don’t collect or store customer data, we don’t require any integrations at all. Your data stays right in ServiceNow. An additional benefit of this is the elimination of any ongoing integration maintenance costs.
Oftentimes customers have to export data to build specific reports in tools like Excel. Having potentially confidential data floating around on employees’ machines can be dangerous and very hard to control. Instead of using these outside tools, we can help build these specific reports directly in ServiceNow.
Between out-of-the-box reporting, Performance Analytics, and VividCharts, we truly believe that customers should be able to fulfill all of their ServiceNow reporting and visualization needs directly in ServiceNow.