Optimize Technical Debt in Real-Time

Problem

A large financial institution had a process to visualize approaching technical debt, but it required massive data exports from ServiceNow, and a 5 day process involving complex excel formulas, chart creation, and cutting and pasting into a slide deck for a monthly meeting with the CTO.

Solution

With VividCharts, they automated the complex formulas and visualizations, and delivered the data in a real-time slide deck format with VividCharts Narratives.

Results

IT was able to reclaim 5 days per month of manual reporting time and reduce their future tech debt risk up to 90%.

Want to learn more about how VividCharts can bring value to your ServiceNow team?

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