Creating a better user experience for ITSM stakeholders via automated ServiceNow reporting

Learn why Truist chose this report, the impact on their business, and how they disseminated data to thousands while saving significant time. The session covers their journey from manual Excel reports to advanced automated reporting, the challenges faced, and the solutions implemented using VividCharts. Viewers will also get insights into how the enhanced reporting has led to better compliance, data integrity, and decision-making within the organization.