KPI Reporting Recipes for ITSM and SPM

Enhance Your ServiceNow Reporting with VividCharts

In this webinar, Rob Walsh, co-founder of VividCharts, delves into creating effective KPI reports for ITSM and SPM processes using VividCharts. Learn how to leverage VividCharts to transform raw ServiceNow data into insightful visual reports that can drive strategic decisions for your organization.

You'll discover the benefits of automated, customizable reporting solutions and gain insights into best practices for KPI visualization. "Customers often know what they want to report on but aren't sure how to utilize the data they have to make the reports they want in VividCharts," says Rob Walsh. This session includes practical examples, step-by-step guidance, and a live demo to help you create impactful KPI reports.

Key Topics Covered:

• Building reports on common ITSM and SPM KPIs using VividCharts.
• Customizing and automating report generation to save time and resources.
• Leveraging VividCharts' integration with ServiceNow for secure, seamless data access.
• Utilizing custom scripts and templates to enhance report flexibility and functionality.
• Effective methods to visualize and present data, including scorecards, trend charts, and pie charts.

Don't miss this opportunity to see how VividCharts can elevate your ServiceNow reporting capabilities. Watch the full webinar to explore the powerful features and benefits of VividCharts for your ITSM and SPM processes.

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