Real-Time | Process | Teradata Customer Story

Transforming IT and Procurement Reporting with VividCharts at Teradata

In a detailed presentation, Christina Williams, PMO Director for IT and Procurement at Teradata, shared their journey of improving project reporting using VividCharts. With over 15 years of experience, Christina detailed how Teradata overcame reporting challenges by integrating VividCharts with their existing ServiceNow platform, enhancing data visualization and efficiency.

Initially, Teradata faced difficulties in effectively sharing project information with stakeholders. The limited capabilities of ServiceNow's PPM module, coupled with the need for additional licenses for stakeholders, made it challenging to deliver consistent and comprehensive reports. Manual processes involving copying and pasting data into email templates and PowerPoint slides were time-consuming and inefficient.

VividCharts provided a solution by integrating seamlessly with ServiceNow, allowing Teradata to maintain a single system of record while offering configurable and branded reporting templates. This integration saved significant time for project managers and ensured that stakeholders had access to up-to-date, relevant project information. The ability to export reports directly into PowerPoint for executive meetings further streamlined the reporting process.

Main Topics Covered:

• Integration with ServiceNow: VividCharts allows for centralized data management and streamlined reporting without the need for additional licenses.
• Efficiency Gains: Significant time savings by automating the reporting process and reducing manual efforts.‍
• Enhanced Visualization: Customizable templates that align with Teradata’s branding and highlight key project metrics.