SPM Reporting - Demand Review

Optimizing Demand Workflows and Reporting

In the third installment of the webinar series, Rob Walsh, co-founder of VividCharts, focuses on optimizing demand workflows within ServiceNow using VividCharts. This session builds on previous discussions about project and portfolio reporting, emphasizing the unique aspects and challenges of managing demand requests.

Key Topics Covered

• VividCharts streamlines demand workflows by integrating with ServiceNow.
• Automated, live reporting enhances data quality and decision-making efficiency.
• Standardized templates reduce manual effort and provide consistent reporting formats.

Rob begins by explaining how VividCharts integrates with ServiceNow to simplify the management and reporting of demand requests. He emphasizes the importance of automated, live reporting to ensure up-to-date information is readily available for stakeholders. This approach minimizes the manual effort required and enhances the accuracy and consistency of data.

The webinar also highlights the role of personas in the demand process, including portfolio managers, executive teams, and demand managers. Rob discusses how VividCharts provides customizable templates that cater to the specific needs of each persona, ensuring that everyone has access to the necessary information without unnecessary manual intervention. This automation improves the overall efficiency of the demand workflow and supports better decision-making.

Finally, the presentation demonstrates how VividCharts can facilitate demand execution by providing clear, accessible reports. By keeping data within the ServiceNow platform and offering real-time updates, VividCharts helps organizations streamline their demand management processes, improve communication, and make faster, more informed decisions.