Unexpected Outcomes of Great ServiceNow SPM Reporting

Achieving Excellence in Project Status Reporting

In the first installment of a three-part webinar series, Rob Walsh, co-founder of VividCharts, discusses the unexpected outcomes of great ServiceNow SPM reporting and how to achieve them. The session focuses on project status workflows, the personas involved, their pain points, and the solutions to overcome these challenges for excellent reporting outcomes.

Key Topics Covered

• VividCharts integrates with ServiceNow to streamline project status reporting.
• Standardized reporting formats ensure consistency and efficiency.
• Automated, in-platform reports enhance data quality and accessibility.

Rob highlights the importance of integrating VividCharts with ServiceNow, which simplifies the creation and management of project status reports. He explains how VividCharts helps standardize reporting formats, reducing the manual effort required and ensuring data consistency. This integration allows for a seamless reporting experience, providing stakeholders with real-time data and the ability to make quicker, more informed decisions.

The webinar also addresses the critical role of personas in the reporting process, including portfolio managers, project managers, and executives. Rob discusses the need for easy-to-use, customizable templates that cater to the specific needs of each persona, ensuring that everyone has access to the information they need without unnecessary manual intervention. By automating the reporting process and keeping data within the ServiceNow platform, VividCharts significantly improves data quality and accessibility.

Overall, the presentation demonstrates how VividCharts can enhance ServiceNow SPM reporting by providing a unified, automated, and user-friendly solution. The result is improved communication, faster decision-making, and better overall project management.